zentiquecove Terms of Service

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Welcome to zentiquecove. These Terms of Service ("Terms") set out the conditions that apply when you visit or use the zentiquecove website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept and will abide by these Terms.

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1. Acceptance of Terms

When you access or use any service offered by zentiquecove, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every applicable federal, state, and local law and regulation of the United States. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell zentiquecove products for commercial gain without obtaining our express written consent.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account credentials and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies may arise on occasion.
• Price & Order Corrections: Should an evident pricing or typographical mistake occur, zentiquecove may correct the error and amend or cancel any impacted orders before they are dispatched, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally show slight variations in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@zentiquecove.xyz within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on zentiquecove's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to zentiquecove and is safeguarded under United States and international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, zentiquecove shall not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction shall not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to zentiquecove's support team for informal resolution.

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9. Changes to These Terms

zentiquecove may update or modify these Terms at any time. Material changes will be communicated by posting the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zentiquecove
• Customer Support Email: support@zentiquecove.xyz
• Customer Support Phone: 13479420776
• Physical Business Address: 1661 east 92nd, BROOKLYN, NY 11236, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST